Here at Blueshift we rely on best practices for our own software development and client implementations, and bring best practice processes to our customers as part of our ONE Solution. For example:

• Our Support and Maintenance model dictates that customers get a dedicated personal support contact and that defects are fixed for free. Our ONE Number System demands and supports a best practice S&OP process for improved forecast accuracy and enhanced strategic planning.
• Our Implementation Methodology demands a detailed up-front blueprinting phase to ensure alignment across the business prior to deployment. Our Software Standards demand high grade testing and rely on proven technologies such as SQL Server, Excel, Java, DB Ghost, Subversion and FogBugz.